1. Who This Policy Applies To

This Privacy Policy applies to registered learners who create an account and use the Platform to access courses, track progress, earn certifications, or connect with other industry professionals.

2. Information We Collect

2.1 Information You Provide Directly

When you register for an account or use the Platform, we may collect:

• Name and email address
• Professional information, including job role, years of experience, and areas of expertise
• Career interests and learning goals (used to personalize your experience)
• Course progress, quiz results, and certification completions
• Notes, saved content, and profile information you choose to add
• Communications you send to us, such as support requests or feedback

2.2 Information Collected Automatically

When you use the Platform, we automatically collect certain technical information, including:

• Log data such as your IP address, browser type, pages visited, and time spent on the Platform
• Device information including device type and operating system
• Cookies and similar tracking technologies (see Section 6)

2.3 Information You Choose to Share

Your profile may include professional details visible to other users, such as your name, job role, and industry connections. You control what appears on your public profile. You may update or remove this information at any time through your account settings.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Deliver and personalize your learning experience, including curated curriculums and course recommendations based on your profile and interests
• Track your course progress and issue completion certificates
• Enable networking features, including professional connections and groups
• Send you platform notifications, updates, and relevant communications (you may opt out at any time)
• Improve and develop the Platform, including troubleshooting and analytics
• Comply with legal obligations

4. How We Share Your Information

4.1 Sponsors and Advertisers

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Platform, such as hosting providers, analytics tools, and email delivery services. These providers are contractually required to use your information only to perform services on our behalf and to protect it in accordance with this Privacy Policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena or court order, or to protect the rights, property, or safety of The Energy Academy, our users, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with access to the Platform. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how users interact with our content. You may control cookie settings through your browser, though disabling certain cookies may affect Platform functionality.

We do not use cookies to serve targeted advertising to individual users.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Opt-out of communications: Unsubscribe from marketing emails at any time using the link in any email we send
• Data portability: Request your data in a portable format where technically feasible

To exercise any of these rights, please contact us at Info@TheEnergy.Academy. We will respond to your request within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at Info@TheEnergy.Academy.

9. Users Outside the United States (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and applicable data protection laws. Our legal basis for processing your personal information is your consent (provided at registration) and our legitimate interest in operating and improving the Platform.

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws. To exercise your GDPR rights, contact us at Info@TheEnergy.Academy.

10. Children’s Privacy

The Platform is intended for professionals and individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

11. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document and, for material changes, notify you by email or a prominent notice on the Platform. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: